QNB releases new update for its Mobile Banking application adding numerous new features

Posted on : Mon, 10 Apr 2017

Doha, 10 April 2017 – QNB, the largest financial institution in the Middle East and Africa, has announced the release of a major update for its Mobile Banking application, which was recently honoured with “The Best Mobile App” award from ICT Qatar during the QITCOM 2017 Conference.

The new features offered by the latest update include the Mobile Cash service, which allows users to send cash to any mobile number in Qatar to be withdrawn at any QNB ATM, an Augmented Reality option to use the camera of the customer’s mobile device to plan their route to an ATM or loyalty partner with Google Maps or Apple Maps, as well as the widest range of instant bill-payment services in the country, with the ability to pay bills for Qatar Cool, Vodafone, Ooredoo and Kahramaa services, now further enhanced with status tracking. 

Customers can now also register their devices with a one-time SMS PIN for easier access, thereby allowing them to log-in afterwards without need for an SMS PIN.

The application also introduces a number of other new convenience features which make payments from accounts and cards simpler than ever, as well as options to recover a forgotten username or change or securely reset a forgotten password, change a security hint question, and being the first in Qatar to offer 3D touch support (on iPhone 6S and later models).

The application also retains the numerous features offered by its previous versions, including QNB Global Account view, the ability to pay card balances, view loan details, make transfers within QNB and to anywhere in the world as well as by Western Union, make remote cheque deposits for QNB First, request cheque books, view and redeem Life Rewards points or locate partners, quickly apply for QNB products, chat with QNB Customer Care, locate QNB ATMs and branches, get appointments with the Bank, check interest and Forex rates, and more.

The QNB Mobile app is available on iPhones, Android smartphones, and with a distinguished landscape oriented version specialised to iPads and Android tablets (QNB Mobile for Tablets), as well as on innovative Tablet Kiosks in QNB branches in English, Arabic, and French. It is downloadable from the app stores by searching for “QNB Mobile”, or “QNB Mobile for Tablets” for those customers who desire to use the tablet optimised version.

QNB Group is present, through its subsidiaries and associate companies, in more than 30 countries across three continents providing a comprehensive range of products and services. QNB Group staff exceeds 28,000 through 1,200 locations and 4,300 ATMs.